NHTSA Complaint #11609829 — 2020 FORD ESCAPE

What component or system failed or malfunctioned, and is it available for inspection upon request? The AWD module failed after 35000 miles. Dealership said it needed to be replaced. How was your safety or the safety of others put at risk? The failure shut off my collision assist, traction control, AWD, and hill assist. Has the problem been reproduced or confirmed by a dealer or independent service center? Unknown, it seems to be a fairly common issue with 2020 Ford Escapes from what I've seen online. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Just the dealership Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Unknown, I had warnings on my dash stating AWD fault service required and soon after began reporting the other errors.