NHTSA Complaint #11609807 — 2017 FORD ESCAPE
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER issue reported to NHTSA
Complaint Details
| ODI Number | 11609807 |
| Vehicle | 2017 FORD ESCAPE |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER |
| Date of Incident | |
| Date Filed | |
| Mileage | 100,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OK |
Consumer Description
The contact owns a 2017 Ford Escape. The contact stated while driving approximately 30 MPH, the vehicle shuddered. No warning lights were illuminated. The vehicle was taken to a local independent mechanic to be diagnosed. The contact was informed that the torque converter needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,000.
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