NHTSA Complaint #11438032 — 2017 FORD ESCAPE
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER issue reported to NHTSA
Complaint Details
| ODI Number | 11438032 |
| Vehicle | 2017 FORD ESCAPE |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
For several weeks experienced shudder/judder and hesitation. Most noticeable at around 40 mph. Vehicle serviced and inspected by both dealership and independent auto repair shop. Hesitation unsafe. Issue Not uncommon as found on FMC Escape forum. Dealer recommended transmission replacement after finding transmission fluid burned and contaminated with metallic debris. Verified Torque converter clutch shudder. Independent auto repair shop confirmed hesitation, engagement in higher gears is abnormal. No warning lights or other symptoms aside from shudder/judder/hesitation. Vehicle currently available for inspection. Vehicle had less than 76,000 miles when issue first started.
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