NHTSA Complaint #11460823 — 2017 FORD ESCAPE

POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER issue reported to NHTSA

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Complaint Details

ODI Number	11460823
Vehicle	2017 FORD ESCAPE
Component	POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Date of Incident	February 23, 2022
Date Filed	April 14, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

Torque converter failed at about 70,000. Ford denies a known issue and will only pay for 2/3 of the repair bill. Uploading two phots with the first photo of the torque converter with a blue high heat burn mark in the top left and the second photo is the grinding teeth or gears on the torque convertor pump.

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