NHTSA Complaint #11609775 — 2024 CHRYSLER PACIFICA PLUG-IN HYBRID
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11609775 |
| Vehicle | 2024 CHRYSLER PACIFICA PLUG-IN HYBRID |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WI |
Consumer Description
I was driving the vehicle and exiting the highway when the transmission disengaged and i lost all engine power to the vehicle. Luckily i was able to pull over safely out of the way of traffic but was very lucky it didnt happen 5 minutes earlier as i was in a work zone on the highway with no pull off or it could have been a major issue and potential caused an accident. I took it to the dealer and they said the transmission error went into a stored state and there was nothing they could do but i should keep an eye on it. 2 days later it did it again and i almost got rear ended trying to get over to the shoulder safely. I took it to the dealer and told them i didnt want the car back until it was fixed because its a huge safety concern and i didnt feel safe with me or my family in the vehicle. They have put over 1000 miles on it since and havent been able to recreate the issue and crysler wont let them warranty the transmission. This was a known issue on models prior to 2024 and the dealer has a high confidence its the transmission that needs to be replaced but they aren't allowed to replace it until they can replicate it with their computer attached.
Related Complaints for the 2024 CHRYSLER PACIFICA PLUG-IN HYBRID
Other POWER TRAIN Complaints
#11683469
The contact owns a 2024 Chrysler Pacifica Plug-In Hybrid. The contact stated that on several occasions while the vehi...
#11619024
We picked up a new 2024 Pacifica Hybrid Pinaccle with 85 mile on it on the evening of [XXX]. During rush hour on [XX...
#11615463
Got “Stop Safely Vehicle Will shut off soon” message twice. Vehicle shut off both times.
#11611050
While driving the vehicle home after purchasing it, the check engine light came on with an error message saying to pu...
#11609791
I purchased a 2024 Pacifica hybrid new off the lot (~1200 miles on it at time of purchase). Two weeks into ownership ...
Recent Complaints for the 2024 CHRYSLER PACIFICA PLUG-IN HYBRID
#11634443
ELECTRICAL SYSTEM
A Concerning Safety Issue with the Chrysler Pacifica Hybrid Last week, I experienced a serious safety incident with m...
#11634443
ENGINE
A Concerning Safety Issue with the Chrysler Pacifica Hybrid Last week, I experienced a serious safety incident with m...
#11632834
ENGINE
I was driving at a speed of about 60 KM per hour .(The vehicle is just 8000 km on it.) The vehicle suddenly gave some...
#11631714
ENGINE
Just bought the car from Bill Luke dealership and was driving it home. Within 15 miles of driving it from the dealers...
#11620093
ENGINE
dash reads Stop safely engine will shut off soon. Just before that the driver will loose power steering and brakes f...