2024 CHRYSLER PACIFICA PLUG-IN HYBRID — Problems, Recalls & Safety Data

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N/A

Safety Rating

48

Owner Complaints

0

Recalls

NO ACTIVE RECALLS

18

Service Bulletins

0

Investigations

Overview of the 2024 CHRYSLER PACIFICA PLUG-IN HYBRID

The 2024 CHRYSLER PACIFICA PLUG-IN HYBRID has received a total of 48 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). 18 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Engine (17 complaints), Power Train (13 complaints), and Electrical System (7 complaints).

Recalls for the 2024 CHRYSLER PACIFICA PLUG-IN HYBRID

There are no recalls on file with NHTSA for the 2024 CHRYSLER PACIFICA PLUG-IN HYBRID. No Active Recalls

Owner Complaints for the 2024 CHRYSLER PACIFICA PLUG-IN HYBRID

48 complaints have been filed with NHTSA for the 2024 CHRYSLER PACIFICA PLUG-IN HYBRID. Below is a breakdown by vehicle component.

Most Recent Complaints

#11683469 | POWER TRAIN | | 200 miles
The contact owns a 2024 Chrysler Pacifica Plug-In Hybrid. The contact stated that on several occasions while the vehicle was stopped, the gear selector was twisted to select a different gear; however, the response was significantly delayed, or failed to shift into gear as intended. The contact stated that after approximately two attempts, or after waiting for several seconds, the transmission would shift into the intended gear. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 200.
#11634443 | ELECTRICAL SYSTEM | | N/A miles
A Concerning Safety Issue with the Chrysler Pacifica Hybrid Last week, I experienced a serious safety incident with my newly purchased Chrysler Pacifica Hybrid that I feel compelled to share. Just a mile from my home, my vehicle's dashboard displayed an alarming message: "Stop Safely Vehicle Will Shut Off Soon." Within moments, the van lost power and the steering wheel locked - fortunately while I was already stopping at a stop sign. The vehicle became completely unresponsive. After researching online, I found this was a known issue requiring a specific reset procedure: exiting the vehicle, multiple attempts with the start/stop button, and then restarting. While this eventually worked, both the Check Engine and battery warning lights remained illuminated during my careful drive home. My attempts to get assistance through Chrysler Assist were unsuccessful, with their only recommendation being to visit a dealer. At the dealership, they identified three diagnostic codes: B1945-13 B10EB-00 P0A78-00 While they performed a recall-related firmware update, the underlying concern remains: What if this failure had occurred on a freeway, in adverse weather conditions, or with my family aboard? More concerning is the discovery that this isn't an isolated incident. Similar reports are appearing across owner forums and social media, suggesting this is a widespread issue affecting Chrysler's hybrid vehicles. Despite apparent awareness of the problem, Chrysler has yet to implement a comprehensive fix. As a new hybrid vehicle owner, this experience raises serious questions about vehicle safety and manufacturer responsibility. While the automotive industry pushes toward electrification, ensuring basic safety and reliability should remain paramount.
#11634443 | ENGINE | | N/A miles
A Concerning Safety Issue with the Chrysler Pacifica Hybrid Last week, I experienced a serious safety incident with my newly purchased Chrysler Pacifica Hybrid that I feel compelled to share. Just a mile from my home, my vehicle's dashboard displayed an alarming message: "Stop Safely Vehicle Will Shut Off Soon." Within moments, the van lost power and the steering wheel locked - fortunately while I was already stopping at a stop sign. The vehicle became completely unresponsive. After researching online, I found this was a known issue requiring a specific reset procedure: exiting the vehicle, multiple attempts with the start/stop button, and then restarting. While this eventually worked, both the Check Engine and battery warning lights remained illuminated during my careful drive home. My attempts to get assistance through Chrysler Assist were unsuccessful, with their only recommendation being to visit a dealer. At the dealership, they identified three diagnostic codes: B1945-13 B10EB-00 P0A78-00 While they performed a recall-related firmware update, the underlying concern remains: What if this failure had occurred on a freeway, in adverse weather conditions, or with my family aboard? More concerning is the discovery that this isn't an isolated incident. Similar reports are appearing across owner forums and social media, suggesting this is a widespread issue affecting Chrysler's hybrid vehicles. Despite apparent awareness of the problem, Chrysler has yet to implement a comprehensive fix. As a new hybrid vehicle owner, this experience raises serious questions about vehicle safety and manufacturer responsibility. While the automotive industry pushes toward electrification, ensuring basic safety and reliability should remain paramount.
#11632834 | ENGINE | | N/A miles
I was driving at a speed of about 60 KM per hour .(The vehicle is just 8000 km on it.) The vehicle suddenly gave some sort of warning and engine shut down on the road.,and vehicle stalled in the centre of the road causing a serious safety issue for my baby and toddler in the vehicle. Luckily a tow truck was behind us who gave us some protection by stopping behind us. I turned on and off and after 10,15 minutes the vehicle started again. I am really nervous to drive this vehicle after this incident especially with my kids with me . Please advise. Thank you.
#11631714 | ENGINE | | N/A miles
Just bought the car from Bill Luke dealership and was driving it home. Within 15 miles of driving it from the dealership while on the highway the engine just stalled and quit on us. We managed to somehow pull to the side of the road. It was scary to dodge the cars behind us. The car just came back from Chrysler dealership after it needed a idcm to be replaced.

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Safety Rating for the 2024 CHRYSLER PACIFICA PLUG-IN HYBRID

NHTSA has not yet tested the 2024 CHRYSLER PACIFICA PLUG-IN HYBRID in its New Car Assessment Program.

Technical Service Bulletins for the 2024 CHRYSLER PACIFICA PLUG-IN HYBRID

Chrysler (FCA US, LLC) has issued 18 technical service bulletins (TSBs) for the 2024 CHRYSLER PACIFICA PLUG-IN HYBRID. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

S2508000102 — ELECTRICAL SYSTEM

Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562

S2408000031 REV.A — ELECTRICAL SYSTEM

Vehicle is Not Charging When Connected to a Level One or Two Charger or a Public Charging Station

31-001-25 — STRUCTURE:BODY

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates

08-195-25 — ELECTRICAL SYSTEM

Flash: Heating Venting Air Conditioning (HVAC) Module Update 2022 (RU) Chrysler Pacifica / Voyager This bulletin applies to vehicles equipped with: ● 3 Zone Auto Control-Front/Rear A/C (Sales Code HAH). ● Air Conditioning w/3 Zone Temp Cntrl (Sales Code HAK). ● All Vehicles W/Air Conditioning (Sales Code HA0). ● Rear...

104408 — ELECTRICAL SYSTEM

RADIO - MULTI MEDIA

S2508000026 — ELECTRICAL SYSTEM

Tire Pressure Lamp Flashing, No Tire Pressures Displayed, “Tire Pressure Module (TPM) System Unavailable” Message Displayed on Cluster

S2223000036 REV.A — ELECTRICAL SYSTEM

Reverse View Camera Inoperative After Recent Repair

08-240-24 — ELECTRICAL SYSTEM

"Flash: Display Screen Module (DSM) Updates The customer may comment on the following: ● Intermittent blank screen on the radio display with functional audio (Rearview Camera (RVC) functions normally). This bulletin involves reprogramming of the DSM with the latest available software."

S2408000003 REV.A — FORWARD COLLISION AVOIDANCE: WARNINGS

"“Forward Collision Warning (FCW) Unavailable Service Required” message or a Service Active Lane Management Warning Light ‘ON'"

S2408000114 — FORWARD COLLISION AVOIDANCE: WARNINGS

Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist System (ADAS)

Showing 10 of 18 technical service bulletins.

NHTSA Investigations for the 2024 CHRYSLER PACIFICA PLUG-IN HYBRID

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the CHRYSLER PACIFICA PLUG-IN HYBRID

Other CHRYSLER Models

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