2023 CHRYSLER PACIFICA PLUG-IN HYBRID — Problems, Recalls & Safety Data

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N/A

Safety Rating

76

Owner Complaints

2 Crashes

0

Recalls

NO ACTIVE RECALLS

8

Service Bulletins

0

Investigations

Overview of the 2023 CHRYSLER PACIFICA PLUG-IN HYBRID

The 2023 CHRYSLER PACIFICA PLUG-IN HYBRID has received a total of 76 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). 8 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Engine (18 complaints), Power Train (15 complaints), and Electrical System (14 complaints).

Recalls for the 2023 CHRYSLER PACIFICA PLUG-IN HYBRID

There are no recalls on file with NHTSA for the 2023 CHRYSLER PACIFICA PLUG-IN HYBRID. No Active Recalls

Owner Complaints for the 2023 CHRYSLER PACIFICA PLUG-IN HYBRID

76 complaints have been filed with NHTSA for the 2023 CHRYSLER PACIFICA PLUG-IN HYBRID. Below is a breakdown by vehicle component.

Most Recent Complaints

#11704679 | AIR BAGS | | N/A miles
The contact owns a 2023 Chrysler Pacifica Plug-in-Hybrid. The contact received notification of NHTSA Campaign Number: 25V302000 (Air Bags); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
#11675939 | AIR BAGS | | N/A miles
The contact owns a 2023 Chrysler Pacifica Plug-In-Hybrid. The contact received notification of NHTSA Campaign Number: 25V302000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
#11650515 | ELECTRICAL SYSTEM | | N/A miles
Vehicle lost power with no prior warning at highway speeds. Vehicle then displayed "Stop Safely Vehicle will shut off soon" message. In order to attempt a reset, driver must turn off, leave vehicle with FOB and secure vehicle. Then return to vehcile and start up in an attempt to reboot. Check engine light remained, but functioned nromally for a day. Vehicle did the same on another freeway at 70 mph, and continued with the same events above several times, some producing immediate repeat message, or other times getting a half mile down the road. Depending on availability of a shoulder or center divide, this is extremly dangerous to fail unexpectedly on the highway. In California there are freeways with over 6 lanes, try getting across 6 lanes of traffic with no power, in limp mode. Vehicle is now at dealer awaiting diagnosis and repair. I continued with the vehicle when the tow truck service via Chrysler corporate stated 60 -90 min response. My saftey was more of a concern if I had to wait that long.
#11650515 | ENGINE | | N/A miles
Vehicle lost power with no prior warning at highway speeds. Vehicle then displayed "Stop Safely Vehicle will shut off soon" message. In order to attempt a reset, driver must turn off, leave vehicle with FOB and secure vehicle. Then return to vehcile and start up in an attempt to reboot. Check engine light remained, but functioned nromally for a day. Vehicle did the same on another freeway at 70 mph, and continued with the same events above several times, some producing immediate repeat message, or other times getting a half mile down the road. Depending on availability of a shoulder or center divide, this is extremly dangerous to fail unexpectedly on the highway. In California there are freeways with over 6 lanes, try getting across 6 lanes of traffic with no power, in limp mode. Vehicle is now at dealer awaiting diagnosis and repair. I continued with the vehicle when the tow truck service via Chrysler corporate stated 60 -90 min response. My saftey was more of a concern if I had to wait that long.
#11650515 | POWER TRAIN | | N/A miles
Vehicle lost power with no prior warning at highway speeds. Vehicle then displayed "Stop Safely Vehicle will shut off soon" message. In order to attempt a reset, driver must turn off, leave vehicle with FOB and secure vehicle. Then return to vehcile and start up in an attempt to reboot. Check engine light remained, but functioned nromally for a day. Vehicle did the same on another freeway at 70 mph, and continued with the same events above several times, some producing immediate repeat message, or other times getting a half mile down the road. Depending on availability of a shoulder or center divide, this is extremly dangerous to fail unexpectedly on the highway. In California there are freeways with over 6 lanes, try getting across 6 lanes of traffic with no power, in limp mode. Vehicle is now at dealer awaiting diagnosis and repair. I continued with the vehicle when the tow truck service via Chrysler corporate stated 60 -90 min response. My saftey was more of a concern if I had to wait that long.

View all Engine complaints →

Safety Rating for the 2023 CHRYSLER PACIFICA PLUG-IN HYBRID

NHTSA has not yet tested the 2023 CHRYSLER PACIFICA PLUG-IN HYBRID in its New Car Assessment Program.

Technical Service Bulletins for the 2023 CHRYSLER PACIFICA PLUG-IN HYBRID

Chrysler (FCA US, LLC) has issued 8 technical service bulletins (TSBs) for the 2023 CHRYSLER PACIFICA PLUG-IN HYBRID. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

104094 — POWER TRAIN

ID-23-07 Rev. B (XE1) eFlite Si-eVT Transmission Repair – Certain 2017 - 2023 Chrysler Pacifica (RU)

08-208-24 — ELECTRICAL SYSTEM

"Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0A78 - Drive Motor A Inverter Performance. ● P0A79 - Drive Motor B...

03-008-24 — WHEELS

"Updated Front Hub Nut Torque Specification There are no Customer Symptoms for this Information Only Technical Service Bulletin (TSB). "

08-170-24 — ELECTRICAL SYSTEM

"Flash: Power Sliding Door Module (PSDM) System Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● U0140-00 - Lost Communication With Body Control Module. Customers may comment on one or more of the following: ● Left power...

9100362 — ELECTRICAL SYSTEM

MODULE Steering Control Before replacing the steering column control module (SCCM), please follow these steps: 1.- Make sure all the switches' and airbag's harness are properly connected, disconnect the switches and reconnect them, and reverify the issue. 2.- Pull the SCCM fuse for 60 sec and then reinstall it. 3.-...

08-155-24 — ELECTRICAL SYSTEM

"Flash: Video Routing Module (VRM) System Updates Customers may comment on the following: ● Rear seat entertainment screens are blank. ● VRM not turning on during ignition cycle. This bulletin involves updating the VRM with the latest available software."

21-042-24 — POWER TRAIN

"Internal Transmission Wiring Connector Short and Motor A Bearing Failure Warranty Extension XE1 **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● P0A3F - Drive Motor A Position Sensor 1 Circuit. ● P0A43 -...

S1408000384 — BACK OVER PREVENTION

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

NHTSA Investigations for the 2023 CHRYSLER PACIFICA PLUG-IN HYBRID

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the CHRYSLER PACIFICA PLUG-IN HYBRID

Other CHRYSLER Models

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