NHTSA Complaint #11609440 — 2020 CHEVROLET TRAVERSE

The contact owns a 2020 Chevrolet Traverse. The contact stated that while the vehicle was parked, after starting the vehicle, the vehicle was making an abnormal sound. There was no warning light illuminated. The vehicle was driven to an independent mechanic, who researched the failure, and informed the contact of an undisclosed NHTSA recall; however, the VIN was not included. The contact was also informed that there was a hole in the exhaust system. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.