NHTSA Complaint #11568785 — 2020 CHEVROLET TRAVERSE

The contact owns a 2020 Chevrolet Traverse. The contact noticed that an abnormal exhaust odor was entering inside the vehicle. Additionally, the contact stated that while starting the vehicle, the vehicle made an abnormal rattling sound that became louder over time. The vehicle was taken to the dealer, where it was diagnosed that the exhaust pipe mounting bracket was fractured, which damaged the exhaust pipe. The dealer determined that the exhaust pipe and the mounting bracket needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 58,500.