NHTSA Complaint #11607774 — 2019 TESLA MODEL 3

Safety issue: Got a "Front Passenger Safety Restraint System Fault" (code RCM_a056) out of a sudden. Apparently, the passenger's occupied-seat sensor is not communicating with the system, leading to potential hazard in airbag deployment scenario. Upon reaching out to the Tesla Service Center, got a quote for $1600, which includes a replacement not only of the passenger's seat sensor, but there's also a need to replace the airbag - to maintain compatibility with the new sensor. Upon additional research, I've discovered that this is not merely wear and tear; some owners reported that this error appears on brand new cars. In short, Tesla is requiring customers to pay $1600 to cover a design failure that could result in a safety / injury. The company should be held liable to its errors, not customers.