NHTSA Complaint #11607493 — 2016 HYUNDAI TUCSON

The contact owns a 2016 Hyundai Tuscon. The contact stated that while driving at various speeds the vehicle would begin sputtering and the transmission would begin slipping. The transmission would also slip when attempting to accelerate after being parked or idle. There were no warning lights. While driving approximately 45 MPH the vehicle suddenly began going in reverse. The contact immediately placed the vehicle in park to turn off the vehicle. After restarting the vehicle the contact attempted to drive it but failed to accelerate. The vehicle was only able to be driven in reverse. The contact reversed into the nearest parking lot. The vehicle was towed to a certified mechanic where it was diagnosed that the transmission failed. The transmission needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 90,000.