NHTSA Complaint #11607385 — 2021 JEEP GRAND CHEROKEE WHEELS

Complaint Details

ODI Number	11607385
Vehicle	2021 JEEP GRAND CHEROKEE
Component	WHEELS
Date of Incident	August 5, 2024
Date Filed	August 8, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

Manufacturer's full size tire as made by Nexen was defect from the factory and is unsafe to use. However neither the Jeep Dealer nor the Tire manufacturer will make good on a replacement. The Full Size Spare has never been used and has over 7 parallel gouges on the inner sidewall. It came like that from the dealer. No one wants to make it good. Because of their nature the gouge marks look to be made by heavy machinery like in a tire factory with conveyor belts.

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