NHTSA Complaint #11575336 — 2021 JEEP GRAND CHEROKEE
WHEELS issue reported to NHTSA
Complaint Details
| ODI Number | 11575336 |
| Vehicle | 2021 JEEP GRAND CHEROKEE |
| Component | WHEELS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
I was notified that my vehicle is involved in a recall for Potential Steering Knuckle separation. I proceeded to contact Jeep (both dealer and Recall department) to know what is going to be done about this. I proceeded to inform the agent that I was concerned with my safety regarding this recall, and was told by the agent that at the moment they have no means to repair the problem, they cannot provide me a solution in regards to a safer car, and if the car had issues related to this recall that I would just have to deal with it. The company denied providing me a lease or rented car in the mean time, denied me any timeline for a solution and disregarded my safety concerns regarding this risk. I am and my family is at risk of serious injury/death in the event that the wheel can fall outward while driving as a loss of “clamp load” defects.
Related Complaints for the 2021 JEEP GRAND CHEROKEE
Other WHEELS Complaints
#11610841
Recalled Rear Coils, over 2-3 months ago, Taken to Jeep Dealership in Morgantown Wv, Taken for front ball joint knuck...
#11607385
Manufacturer's full size tire as made by Nexen was defect from the factory and is unsafe to use. However neither the...
#11586966
While driving on the highway Friday [XXX] in the middle lane the whole vehicle just shut down and locked up. Speed r...
#11574864
There is a Manufacturer Recall Number10B NHTSA Recall Number24V-132 Recall StatusRecall Incomplete, remedy not yet av...
Recent Complaints for the 2021 JEEP GRAND CHEROKEE
#11719226
ELECTRICAL SYSTEM
The screen for mapping other controls is delaminating, creating a safety and distraction hazard
#11719178
SEAT BELTS
Driver's seat belt retractor doesn't retract all of the time. Hangs up & leaves slack. Bought car & wasn't as bad. Di...
#11718273
POWER TRAIN
REPEATED CAM SHAFT FAILURE. THE VEHICLE HAD A SUDDEN LOSS OF POWER. THIS HAS HAPPENBED THREE TIMES IN THE LAST 12 MON...
#11716702
SUSPENSION
Over the past year, I've noticed a suspension-related squeak - increasing in frequency - coming from the rear of my 2...
#11716643
UNKNOWN OR OTHER
I was driving on the highway. There were no other vehicles nearby. I heard a loud pop/bang. I thought a tire burst bu...