NHTSA Complaint #11719178 — 2021 JEEP GRAND CHEROKEE SEAT BELTS

Complaint Details

ODI Number	11719178
Vehicle	2021 JEEP GRAND CHEROKEE
Component	SEAT BELTS
Date of Incident	February 10, 2026
Date Filed	February 19, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

Driver's seat belt retractor doesn't retract all of the time. Hangs up & leaves slack. Bought car & wasn't as bad. Didn't talk to dealer until now. Drove car 800 miles & 4 months since purchase. Dealer service dept says no extended warranty etc. I'm past the original warranty period & the 3 month certified used car warranty. Car was sold on Oct 14, 2025. The equipment checklist form marked that all safety systems were working. I feel a slack belt, getting worse is a safety issue the manufacturer should fix in a 5 year old car. Date is now when it's gotten really slow. It was somewhat that way at purchase. Needed to be shook to retract. Al

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