NHTSA Complaint #11716392 — 2021 JEEP GRAND CHEROKEE EXTERIOR LIGHTING

Complaint Details

ODI Number	11716392
Vehicle	2021 JEEP GRAND CHEROKEE
Component	EXTERIOR LIGHTING
Date of Incident	February 3, 2026
Date Filed	February 7, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Car has 28k miles. It is driven by a 84 year old. It is a Jeep GC Summit which is top of the line for Jeep. Both headlights were blown and the dash warning system never alerted that the lights were out. Car is equipped with the headlight monitoring system. She never drives at night so I cannot give you an exact date but we think it has been out since 2024 which is the last Texas inspection it had and passed. Contacted Jeep Wave with concern and was blown off and sent to a VM which was never returned. You have a recall for the Laredo and Overland models but not the Summit. The DRL lights thankfully are bright but you still need headlights. Car has been set to auto for headlights due to her age. I am hoping you give this a serious look. I posted on Facebook and other people are having the same issues with the Summits. You have no headlights and nothing saying they are out.

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