NHTSA Complaint #11690738 — 2021 JEEP GRAND CHEROKEE EXTERIOR LIGHTING

Complaint Details

ODI Number	11690738
Vehicle	2021 JEEP GRAND CHEROKEE
Component	EXTERIOR LIGHTING
Date of Incident	September 17, 2025
Date Filed	October 1, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The high beam lights are not working. Dealer said the shutter door internal to headlamp assemblies are unresponsive. BOTH headlamps went out at the same time. Dealer said they haven't seen any issues before with the high beams.

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