2021 JEEP GRAND CHEROKEE Wheels Problems

Recalled Rear Coils, over 2-3 months ago, Taken to Jeep Dealership in Morgantown Wv, Taken for front ball joint knuckle pin coming lose, Causing the upper ball joint to start to make noise, unable to control steering when raining or going over bump video was send to mopar when claim and complaint at the time, Prior two weeks before also called and report it, someone canceled my call, and said they had no remedy at that time. Was told they had no remedy for recall at that time. Morgantown jeep then proceeded to fix the rear suspension coil recall. Never notified me the part that was recalled was in fact broken when it was removed. Instead replaced it then told me my rear suspension, Structs, and say bar links are broken on both sides of my rear end which mechanically is attached to these coils which is the resulting damages...

Manufacturer's full size tire as made by Nexen was defect from the factory and is unsafe to use. However neither the Jeep Dealer nor the Tire manufacturer will make good on a replacement. The Full Size Spare has never been used and has over 7 parallel gouges on the inner sidewall. It came like that from the dealer. No one wants to make it good. Because of their nature the gouge marks look to be made by heavy machinery like in a tire factory with conveyor belts.

While driving on the highway Friday [XXX] in the middle lane the whole vehicle just shut down and locked up. Speed roughly about 20-30 mph in rush-hour traffic. No warning lights at all. Full tank of gas. Zero power to anything. Wheels locked up completely. Shifter nonresponsive to try Neutral. No hazard lights. No brake lights. No way of giving other vehicles a warning. Could not open doors or windows. 911 was called to the scene and I was very thankful not to have been seriously injured or lose my life during this whole situation. I was transferred into the fire truck as to get out of traffic. Fire department had to google where to find locking mechanism for the wheels in order to push it over to the right lane. I have a police case number on hand. Vehicle had to be towed to a body shop. The vehicle...

I was notified that my vehicle is involved in a recall for Potential Steering Knuckle separation. I proceeded to contact Jeep (both dealer and Recall department) to know what is going to be done about this. I proceeded to inform the agent that I was concerned with my safety regarding this recall, and was told by the agent that at the moment they have no means to repair the problem, they cannot provide me a solution in regards to a safer car, and if the car had issues related to this recall that I would just have to deal with it. The company denied providing me a lease or rented car in the mean time, denied me any timeline for a solution and disregarded my safety concerns regarding this risk. I am and my family is at risk of serious injury/death in the event that the wheel can fall outward...

There is a Manufacturer Recall Number10B NHTSA Recall Number24V-132 Recall StatusRecall Incomplete, remedy not yet available. When calling the dealership to schedule the fix they said they don’t have one and don’t know when one will be available they haven’t been given that information. In the meantime am I just supposed to drive a Jeep that could crash at any given time.