NHTSA Complaint #11605575 — 2020 FORD EDGE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11605575 |
| Vehicle | 2020 FORD EDGE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
Engine / transmission shudder / jerk when accelerating at low speeds. Dealer performed software update and advised of misfiring. Plugs and Coil Packs replaced. Issue persisted. Hundreds of similar complaints on forums online for 2019-2022 Ford Edge's with the 2.0L engine. Ford has still not produced a solution, and multiple dealers (per forum discussions) have suggested replacing transmissions and other parts to fix the issue with no success. Seems like Ford is stonewalling its customers despite this known and wide spread issue which seems to occur between 55,000-80,000 miles (when their warranty conveniently ends at 60,000 miles).
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