NHTSA Complaint #11605397 — 2017 BUICK ENCORE ENGINE

Complaint Details

ODI Number	11605397
Vehicle	2017 BUICK ENCORE
Component	ENGINE
Date of Incident	March 18, 2024
Date Filed	July 30, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Turbo replaced under recall in March 2024 at local GMC dealership. June 2024 oil changed at independent service center and was informed that oil leak from turbo present. Vehicle brought back to dealership in June 2024 where vehicle was repaired for oil feed line being loose at the feed line. July 2024 car taken to independent mechanic and informed that a new turbo is needed. If turbo problem persists it will result in the vehicle shutting down while driving, violent shaking of the engine, and acceleration issues that could result in full engine failure if not resolved. The repairs done for the recall has not rectified the faulty turbo problem. The faulty turbos originally installed and being used for replacements are a safety hazard for any Buick Encore driver.

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