NHTSA Complaint #11675455 — 2017 BUICK ENCORE
ENGINE AND ENGINE COOLING issue reported to NHTSA
Complaint Details
| ODI Number | 11675455 |
| Vehicle | 2017 BUICK ENCORE |
| Component | ENGINE AND ENGINE COOLING |
| Date of Incident | |
| Date Filed | |
| Mileage | 60,189 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
The contact owns a 2017 Buick Encore. The contact stated while driving at various speeds, the engine overheated, and there was smoke coming from the front of the vehicle. The contact stated that the temperature gauge indicated that the engine was hot. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was informed that the water outlet housing, the blower motor, A/C condenser, water pump, thermostat, thermostat housing, turbo charger, and the fan were faulty and needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 60,189.
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