NHTSA Complaint #11604471 — 2017 HONDA PILOT

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11604471
Vehicle	2017 HONDA PILOT
Component	POWER TRAIN
Date of Incident	June 30, 2024
Date Filed	July 25, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

In April my transmission started slipping and making a whirring noise. I took it to my dealership three times and they could never find a problem. In late June 2024 while driving back from OH to PA, the transmission died and left us stranded on [XXX] in WV with car zipping by. We spent several hundred dollars on towing, hotel rooms and rental cars. Had to leave our car in WV for two weeks for repair. The car was five hours from home. There is a lawsuit for the 9 speed transmission and I am here to confirm there is a problem. There was only 90000 miles on the car and all preventive services have been performed prior to transmission dying. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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