NHTSA Complaint #11603882 — 2013 FORD FOCUS

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11603882
Vehicle	2013 FORD FOCUS
Component	STRUCTURE:BODY
Date of Incident	July 22, 2024
Date Filed	July 22, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

This is the second failure of the door latch we’ve had. 1st time was drivers door. Today was passenger door. Ford dealers refuse to fix it. Carthage ford sold me the parts and I paid my mechanical c to fix the drivers door. $200 for the door latches $200 to install. Now I have to do the passenger door. I was under the impression this should be free as it’s a recall I’ve contacted ford corporate and didn’t get anywhere with them either. They were supposed to get something set up with a local dealer but never heard back from them. This is a huge safety issue. Please help me either getting reimbursed for the earlier repairs and parts and maybe getting the others fixed or at least pay the bill if I have to get them done

Related Complaints for the 2013 FORD FOCUS

Other STRUCTURE:BODY Complaints

#11416657 — May 15, 2021 — I TOOK MY FORD FOCUS 2013 INTO THE FORD DEALERSHIP ON JUNE 2020. THERE WAS A RECALL FOR THE DOOR LATCHES 20S30 CODE. ...

#11385252 — December 28, 2020 — GOT IN MY CAR TO GO WORK STARTED DOWN ROAD AND THE ADA'S IT SHOWED UP ON MY DASH THAT IT WAS THE TRANS FAULT SERVICE...

#11322778 — April 29, 2020 — FUEL SYSTEM/ GASOLINE: STORAGE-CAMPAIGN #18V735000 (01/19/2019)-FUEL SYSTEM/ GASOLINE: STORAGE-CAMPAIGN #19V515000-(0...

#11316271 — March 5, 2020 — SAME ISSUE WITH PREVIOUS DOOR LATCH RECALL, IT IS BROKEN AGAIN AND SINCE IT HAS ALREADY "BEEN REPAIRED" THEY WILL NOT...

#11287476 — December 6, 2019 — I OWN A 2013 FORD FOCUS THAT IS EXPERIENCING DOOR LATCH FAILURES. I HAVE DISCOVERED THAT THEIR IS A RECALL NOTICE FO...

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