NHTSA Complaint #11287476 — 2013 FORD FOCUS

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11287476
Vehicle	2013 FORD FOCUS
Component	STRUCTURE:BODY
Date of Incident	December 4, 2019
Date Filed	December 6, 2019
Mileage	86,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

I OWN A 2013 FORD FOCUS THAT IS EXPERIENCING DOOR LATCH FAILURES. I HAVE DISCOVERED THAT THEIR IS A RECALL NOTICE FOR THE FORD FOCUS DOOR LATCHES BUT BASED THE VIN FOR MY VEHICLE MY VEHICLE IS APPARENTLY NOT COVERED. (SAFETY RECALL 16S30) THE VEHICLE WAS STATIONARY AT THE TIME OF THE FAILURE OF THE DRIVER'S SIDE REAR DOOR LATCH. THE LATCH OPENED BUT THEN WOULD NO LONGER ENGAGE TO HOLD THE DOOR CLOSED. I TRIED TO RECTIFY THE ISSUE WITH FORD MOTOR COMPANY BUT THEY JUST STATE THAT MY PARTICULAR VIN IS NOT COVERED.

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