NHTSA Complaint #11416657 — 2013 FORD FOCUS

LATCHES/LOCKS/LINKAGES:DOORS:LATCH issue reported to NHTSA

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Complaint Details

ODI Number	11416657
Vehicle	2013 FORD FOCUS
Component	LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident	June 5, 2020
Date Filed	May 15, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	HI

Consumer Description

I TOOK MY FORD FOCUS 2013 INTO THE FORD DEALERSHIP ON JUNE 2020. THERE WAS A RECALL FOR THE DOOR LATCHES 20S30 CODE. THE DEALERSHIP SAID THEY TOOK CARE OF IT. I JUST CHECKED ONLINE AND ITS HASNT BEEN FIXED. ITS BEEN ALMOST A YEAR AND WEVE BEEN DRIVING IT WITH A NEWBORN BABY NOT KNOWING THAT THEY HAVENT FIXED THE RECALL.

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