NHTSA Complaint #11325951 — 2013 FORD FOCUS

LATCHES/LOCKS/LINKAGES:DOORS:LATCH issue reported to NHTSA

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Complaint Details

ODI Number 11325951
Vehicle 2013 FORD FOCUS
Component LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident
Date Filed
Mileage 144,188 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT AFTER HIS WIFE ENTERED THE VEHICLE, SHE BECAME AWARE THAT THE DRIVER'S SIDE FRONT DOOR FAILED TO LATCH SECURELY WHEN THE DOOR WAS CLOSED. THE CONTACT USED A STRAP TO TIE THE PASSENGER'S AND DRIVER'S SIDE DOOR TOGETHER IN ORDER TO SECURE THE DOOR. OPELIKA FORD (801 COLUMBUS PKWY, OPELIKA, AL 36801, (334) 749-8113) WAS CONTACTED HOWEVER, THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 144,188.

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