NHTSA Complaint #11603656 — 2015 HYUNDAI SONATA

No check engine light was on. Heat cold gage was normal. No lights indicated what so ever. Engine started knocking really loud turned off while driving 70 mph on the freeway when it turned back on wouldn’t go past 20 mph. when accelerating knocking would increase. Wouldn’t accelerate past 20 mph. Took my vehicle to my local Hyundai dealer to be assed and they told me about the 953 campaign recall. I knew nothing about. I am 4th owner to the car from a used local dealership. My local hyundai refused to replace engine as well as corporate due to 953 campaign not being installed prior to engine failure. I only had the car a year and half and engine always sounded abnormally loud. I did tell the dealership this when we purchased the car as well as a few times throughout the time we went to make payments in person and they said it was normal Hyundais have loud engines. ultimately engine turned off while driving 20 mph and failed to turn back on at all. Out of a car since July 3 2024. No rental car was provided to me and had to pay for the diagnostics fee of $195 that was suppose to be waved once claim was approved but due to the 953 campaign not being installed by any of the previous owners or dealership my claims were denied! Now Hyundai wants $9,000 to replace engine with new belts and labor together! I don’t even have that kind of money at all!! RIDICULOUS!!