NHTSA Complaint #11603423 — 2020 FORD ESCAPE POWER TRAIN

Complaint Details

ODI Number	11603423
Vehicle	2020 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	July 18, 2024
Date Filed	July 19, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

My car spontaneously began displaying error messages saying that pre-collision assistance, hill start asssitance, vehicle stabilization, and AWD were in error and wouldn’t work. I took it to a Ford dealership and they diagnosed the AWD system as faulty and it will need to be replaced. If continued to be driven without replacing it, the AWD fault would cause the car to not be able to move forward. They were surprised a car this new would need this. Upon further research, I am among hundreds, if not more, of 2020 Escape owners with this problem. This is a widespread safety issue.

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Recent Complaints for the 2020 FORD ESCAPE

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#11718693 — ENGINE — February 18, 2026 — Turbo failed due to oil lines clogged. Failed again after repair two weeks later on highway almost causing a collision.

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