NHTSA Complaint #11602902 — 2015 CHEVROLET SILVERADO 1500

BRAKING SYSTEM HAS BEEN A PROBLEM FOR A LONG TIME. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP. THERE THE MECHANICS REPLACED THE FRONT BRAKE PADS AND REAR BRAKE PADS. WE CONTINUED TO HAVE PROBLEMS WITH THE VEHICLE. WE WERE NOT AWARE OF THE RECOMMENDATIONS TILL RECENTLY SO WE TOOK THE VEHICLE IN TO DEALER. MILEAGE WAS 169201. THE BRAKES WERE FIRST INSPECTED 6-29-22. THE MILEAGE AT THAT TIME WAS WELL BELOW YOUR CUTOFF OF 150,000 MILES OR 10 YEARS. THE DEALERS HANDLING OF THIS DOES SEEM UNREASONABLE. THIS IS MY HUSBANDS VEHICLE I REALLY DONT KNOW EXACTLY WHAT HAPPENED AND WHAT DATES. WHILE BACKING UP HIS TRAILER HAS BEEN A PROBLEM SEVERAL DENTS ON THE SIDE OF IT SHOWS BRAKING PROBLEMS. I THINK 1900.00 IS EXTREME TO REPAIR WHAT YOUR COMPANY IS WELL AWARE OF IS A PROBLEM. YOUR CUSTOMERS SHOULD HAVE BEEN NOTIFIED THIS WAS POSSIBLE RATHER THAN LEAVING THEM TO FIGURE OUT WHERE TO HAVE IT CHECKED. I HOPE THIS WILL CONVINCE YOUR COMPANY TO DO WHAT IS RIGHT. THAT WILL DETERMINE WHAT VEHICLE WE WILL PURCHASE NEXT.