NHTSA Complaint #11602429 — 2018 FORD FOCUS POWER TRAIN

Complaint Details

ODI Number	11602429
Vehicle	2018 FORD FOCUS
Component	POWER TRAIN
Date of Incident	July 15, 2024
Date Filed	July 15, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

Engine failure warnings, overheating, and car loss power slowed down to 5 miles per hour. The engine was replaced four times; head gasket replaced three times. I have had the car for three years, and it has been out of service for more than 190 days with the same problem. I have pleaded and begged Ford Motor Company and the dealership to take the car back and give me a refund. It is at the dealership service department now. They have had it from July 3-July 15, 2024.

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