NHTSA Complaint #11600439 — 2018 FORD EDGE
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11600439 |
| Vehicle | 2018 FORD EDGE |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | 119,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
The contact owns a 2018 Ford Edge. The contact stated that the dashboard lights were abnormally dim. The contact stated that after the vehicle was parked, the vehicle failed to restart. After waiting for a while the contact was able to restart the vehicle with the Push to Start button. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the electrical wiring underneath the rear panel was damaged due to water leaking into the compartment. The rear panel was replaced to prevent further failure. The contact was unsure if the wiring had been replaced. The manufacturer was made aware of the failure and confirmed the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 119,000.
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