NHTSA Complaint #11456366 — 2018 FORD EDGE UNKNOWN OR OTHER

Complaint Details

ODI Number	11456366
Vehicle	2018 FORD EDGE
Component	UNKNOWN OR OTHER
Date of Incident	February 24, 2022
Date Filed	March 11, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

Floor board got flooded with water! The back seam that is in the roof is faulty. The seam is above opening when lift gate is up ( not the seal around the gate). Front, midde and compartment with the spare was drenched. Water ran down the pillars ( nose was angled up). Ford refused to give any assistance. My concern is all the electrical components can be dangerous and the possibility of mold on the inside. Our 3/36 warranty has expired 4,000 miles ago and out on the time by around 6 mos. We have owned the ford less than a year and it has a clean history report. This is a part that should seal the roof. We have never touched it and until pointed out, wasn't aware of it. Other owners should be aware of this. What other damages can not be seen?

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