NHTSA Complaint #11714724 — 2018 FORD EDGE UNKNOWN OR OTHER

Complaint Details

ODI Number	11714724
Vehicle	2018 FORD EDGE
Component	UNKNOWN OR OTHER
Date of Incident	January 29, 2026
Date Filed	January 31, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

Ford has recalled over 2.9 million vehicles, including 2015–2018 Ford Edge models, due to a faulty transmission shifter cable bushing that can degrade and detach. This defect may prevent the vehicle from shifting into the intended gear (specifically Park), creating a risk of unexpected rollaway and injury. I ALMOST HAD A BAD CAR ACCIDENT MY. CAR WAS IN PARK AND STARTED ROLLING BACKWARDS MAKING THIS LOUD SCREECHING NOISE THIS WAS AFTER THE RECALL WAS ALLEGEDLY REPAIRED AND NOW THEY WONT FIX THE ISSUE AND ITS AFFECTED THE TRANSMISSION... THERE WERE NO WARNING MESSAGES AT ALL.. FORD IS TELLING ME I HAVE TO PAY 7,200 DOLLARS FOR A REPAIR THEY DIDN'T FIX PROPERLY NOW I CANT EVEN DRIVE MY CAR ITS STILL IN THEIR POSSESSION

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