NHTSA Complaint #11599558 — 2023 CHRYSLER PACIFICA PLUG-IN HYBRID ELECTRICAL SYSTEM

Complaint Details

ODI Number	11599558
Vehicle	2023 CHRYSLER PACIFICA PLUG-IN HYBRID
Component	ELECTRICAL SYSTEM
Date of Incident	July 3, 2024
Date Filed	July 6, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

We are currently on a family vacation going from CA to Nebraska and our 2023 Chrysler Pacifica hybrid completely shut down on us while driving through Las Vegas. A warning came up on the dash stating “slow down, engine will be shutting down”. We were on a main freeway and almost got hit because of this. We had our two kids in the car and are so upset this happened especially because we just bought the vehicle in May 2024 and this is the second time this has happened to us. We had to pay for a rental vehicle out of pocket to continue our trip and get our van towed to a nearby dealership in Las Vegas. It is currently sitting at the dealership and we have no idea how long it’s going to take to get fixed or how we are going to get it back to CA.

Related Complaints for the 2023 CHRYSLER PACIFICA PLUG-IN HYBRID

Other ELECTRICAL SYSTEM Complaints

#11650515 — March 25, 2025 — Vehicle lost power with no prior warning at highway speeds. Vehicle then displayed "Stop Safely Vehicle will shut off...

#11642219 — February 12, 2025 — Vehicle had been operating less than 5 minutes. When I was on an on-ramp for a left entrance to a highway, several wa...

#11638725 — January 27, 2025 — Hybrid system will not run on battery. Hybrid system shows 100% battery charge on dash. Hybrid mode screen shows E...

#11625907 — November 18, 2024 — Driving on highway in hybrid mode, van lost engine power and coasts to a stop in traffic. Dashboard light says Stop S...

#11609211 — August 18, 2024 — Vehicle was purchased new on [XXX]. 360 surround cameras and Connect box malfunctioned and vehicle was brought in for...

Recent Complaints for the 2023 CHRYSLER PACIFICA PLUG-IN HYBRID

#11704679 — AIR BAGS — December 12, 2025 — The contact owns a 2023 Chrysler Pacifica Plug-in-Hybrid. The contact received notification of NHTSA Campaign Number:...

#11675939 — AIR BAGS — July 24, 2025 — The contact owns a 2023 Chrysler Pacifica Plug-In-Hybrid. The contact received notification of NHTSA Campaign Number:...

#11650515 — ENGINE — March 25, 2025 — Vehicle lost power with no prior warning at highway speeds. Vehicle then displayed "Stop Safely Vehicle will shut off...

#11650515 — POWER TRAIN — March 25, 2025 — Vehicle lost power with no prior warning at highway speeds. Vehicle then displayed "Stop Safely Vehicle will shut off...

#11648261 — ENGINE — March 14, 2025 — This is the second time we received an alert that our 2023 Pacifica Hybrid minivan while driving sends an alert messa...