NHTSA Complaint #11625907 — 2023 CHRYSLER PACIFICA PLUG-IN HYBRID

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11625907
Vehicle	2023 CHRYSLER PACIFICA PLUG-IN HYBRID
Component	ENGINE
Date of Incident	November 17, 2024
Date Filed	November 18, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

Driving on highway in hybrid mode, van lost engine power and coasts to a stop in traffic. Dashboard light says Stop Safely Vehicle Will Shut Off Soon. The engine is effectively off with no motive power available. This happened 4 times in a row over the course of 1.5 hrs on [XXX] from Virginia to North Carolina! We were nearly killed by traffic trying to clear the roadway with no power from the engine whatsoever. Completely unacceptable! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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