NHTSA Complaint #11599171 — 2018 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11599171
Vehicle 2018 FORD EDGE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

The engine began having a misfire around 58k miles and low coolant levels. No coolant drips or leaks were detected on the exterior. After some research I found that the 2.0 Ecoboost used in these vehicles is prone to coolant intrusion due to a defective engine block. After a trip the car unexpectedly would not start, it would crank over but it would not start. After sending it to my dealer they confirmed coolant intrusion and explained the car needed a new engine. The car was bought certified used, every service was done on time at a Ford dealer. There was no way to avoid the defective engine in this car, no amount of preventative maintenance would stop this from happening. Ford has a bulletin out on these engines, so they know there's an issue. There's no reason for a low mileage well cared for vehicle to need a replacement engine at 60k miles.

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