NHTSA Complaint #11596898 — 2018 SUBARU OUTBACK

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11596898
Vehicle 2018 SUBARU OUTBACK
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

CVT Transmission failed and shut off engine. 2018 Subaru Outback Limited with only 56,500 miles. On 5/19/24 at approximately 11:30PM, my family and I (5 members) were driving northbound on an interstate highway, when all of a sudden, the engine and transmission completely shut off with all warning lights flashing on the dashboard, while travelling at speeds of 65 miles per hour. When pressing on the accelerator, vehicle would not accelerate, rather the vehicle was decelerating. Fortunately, not many vehicles were on the highway at that time and our vehicle had enough momentum to move right towards the shoulder of the highway and came to a complete stop. When engine turned on and shift to D or R, vehicle does not move. Vehicle is at Subaru dealership being inspected and hopefully being repaired under warranty, which was extended by Subaru of America. SUBARU NEED TO FIX THIS, IT IS A DANGEROUS DEFECT.

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