NHTSA Complaint #11419732 — 2018 SUBARU OUTBACK

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11419732
Vehicle 2018 SUBARU OUTBACK
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

I bought a new 2018 Subaru Outback in June 2018. It has been a very good vehicle except for the CVT which Subaru has had issues with for years. The CVT hesitates and shudders and detracts from the performance and safety of the vehicle. I have spoken with the dealer as well as Subaru of America They have extended the CVT warranty to 10 years 100k miles but only if the CVT breaks to the point where the vehicle will not operate. I do all my service at the dealer and have asked if Subaru would replace the CVT to make it run better and safely. They said that Subaru will only do that if and when the CVT breaks and does not operate. I would hope that NHTSA can get Subaru to replace the CVT if it operates in an inferior way.

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