NHTSA Complaint #11596486 — 2014 FORD F-250 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11596486
Vehicle	2014 FORD F-250
Component	ELECTRICAL SYSTEM
Date of Incident	March 15, 2023
Date Filed	June 25, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

The MyKey feature was enabled and won't turn off. I took the vehicle to the dealer and had a new key programmed. This fixed the speed regulation but the limited volume feature is still active and I can't increase volume beyond 40%. The touch screen is also not responding correctly. Depending on where I touch the screen, the area of the screen impacted is about an inch or more below where I touch. In some cases, some features can't be accessed anymore because of their location on the screen.

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