NHTSA Complaint #11118675 — 2014 FORD F-250

THE BCM MODULE ON 2014 F-250 SUPERDUTY IS ATTACHED TO THE PARKING BRAKE RELEASE PLATE UNDER THE DRIVER'S SIDE DASHBOARD. NORMAL USE OF THE PARKING BRAKE RELEASE CAUSES THE BCM CONNECTOR TO BECOME LOOSE. AFTER MULTIPLE NORMAL USES THE BCM CONNECTOR FAULTS AND SHUTS DOWN THE ABILITY TO START THE VEHICLE. MY ISSUE OCCURRED WHILE DRIVING AND I LOST ABILITY TO MONITOR SPEED, RPM, FUEL, TEMP, AND OTHER FUNCTIONS. I STOPPED ON THE SIDE OF THE ROAD AND TURNED OFF MY VEHICLE. IT WOULD NO LONGER START. I SEARCHED FOR THIS PROBLEM AND FOUND OUT IT WAS A COMMON PROBLEM AND 'ROADSIDE' STEPS TO FIX IT (SHAKING THE BCM CONNECTOR). DOING THIS TEMPORARILY FIXED THE PROBLEM. FORD STATED THERE IS NO RECALL ON THE ISSUE AND WOULD NOT FIX IT FREE OF CHARGE. THERE ARE MULTIPLE VIDEOS ON YOUTUBE FOR 2013, 2014, 2015 YEAR VEHICLES WITH THE SAME PROBLEM. EVEN AFTER CONTACTING FORD CORPORATE WITH VIDEOS AND FORUM THREADS THEY DENY AN ISSUE EXISTS. THE LOCAL DEALERSHIP WANTED ABOUT $3,500 TO 'EXPLORE AND DIAGNOSE THE PROBLEM'. MY ISSUE STARTED WHEN THE AIR BAG LIGHT FLASHED WHEN I DISENGAGED THE PARKING BRAKE: HTTPS://YOUTU.BE/9SVUCA9GIKU THEN THE ENTIRE BCM CONNECTOR FAILED: HTTPS://YOUTU.BE/8I9V6XYMXWM