NHTSA Complaint #11595462 — 2024 KIA SORENTO

Kia has failed to provide proper protection for their radiator on their Sorento and Telluride models. There are many many many reports online of these radiators sustaining damage which should not have occurred, and Kia refuses to cover any of these repairs under any type of warranty. In my example, my brand new 2024 Sorento with 1,300 miles overheated and dumped all of its coolant due to what the Kia dealership claimed was a puncture in the radiator. The vehicle was never driven off road, and had never been hit by anything. If Kia has a guard in place to prevent this from happening, the guard is insufficient and should be a concern. Kia refused to cover this issue under their warranty.