NHTSA Complaint #11668617 — 2024 KIA SORENTO

STRUCTURE:BODY issue reported to NHTSA

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Fire 1 Injury

Complaint Details

ODI Number 11668617
Vehicle 2024 KIA SORENTO
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire Yes
Injuries 1
Deaths 0
Vehicle Towed No
State NC

Consumer Description

On March 19 I completed my 8,000 mile oil change and then drove to Florida. I had a warning light to change my oil since the company did not reset it. Unsure of the other warning lights. As I was driving in Florida on the interstate the car started having issues. It was making a noise, then started smoking and by the time I got off the exit and got out the front right of the car was in flames. I was transported to the ER with smoke inhalation. The car in still in Clermont, FL with no resolution. The car has been inspected by the insurance and a third party inspector. The last I was told the inspection report is with the Kia engineers. I am unaware at this point what the failure was that led to the fire. No response from Kia for over a month.

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