NHTSA Complaint #11594169 — 2014 HYUNDAI ELANTRA GT

The contact owns a 2014 Hyundai Elantra GT. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was taken to an independent mechanic where the contact was informed that the engine was clogged with engine oil. The contact was informed that the clogged oil needed to be removed from the engine. The vehicle was repaired. The vehicle was taken to the dealer to be serviced for Manufacturer Service Campaign: 966. The contact stated that the failure reoccurred. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure. In addition, the contact was informed that the oil canister had fractured, and oil had leaked all over the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised that the repair for Manufacturer Service Campaign: 966 was not completed on the vehicle. In addition, the contact was informed that the repair was not eligible to be covered under warranty or recall. The failure mileage was approximately 117,500.