NHTSA Complaint #11593403 — 2013 DODGE GRAND CARAVAN
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT issue reported to NHTSA
Complaint Details
| ODI Number | 11593403 |
| Vehicle | 2013 DODGE GRAND CARAVAN |
| Component | SEATS:FRONT ASSEMBLY:HEAD RESTRAINT |
| Date of Incident | |
| Date Filed | |
| Mileage | 72,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
The contact owns a 2013 Dodge Grand Caravan. The contact stated while driving 35 MPH, the passenger's side active head restraint deployed independently. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the headrest. The contact was informed that the headrest needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 72,000.
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