NHTSA Complaint #11292003 — 2013 DODGE GRAND CARAVAN

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11292003
Vehicle	2013 DODGE GRAND CARAVAN
Component	SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Date of Incident	December 12, 2019
Date Filed	December 30, 2019
Mileage	82,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE PASSENGER SEAT HEADREST DEPLOYED, THE PASSENGER WAS ADJUSTING THE SEAT TO MOVE BACK AND ADJUSTING THE ANGLE OF THE SEAT. THERE WAS NO CAR ACCIDENT TO ACTIVATE THIS ACTION. IT WAS STARTLING TO HEAR THIS AND SEE THIS. IT IS HIGHLY DEFECTIVE IN IT'S ACTIVISION MECHANISM. THE DEALER WANTS TO CHARGE TO FIX THIS IN THE $1000. I SEE NO LOGICAL REASON FOR THE HEAD REST AND NOW I CAN SEE IF IT DEPLOYED ON THE DRIVER'S SEAT, CAUSING AN ACCIDENT.*DT CONSUMER STATED HEAD REST HAS NOT BEEN REPAIRED.*JB

Related Complaints for the 2013 DODGE GRAND CARAVAN

Other SEATS:FRONT ASSEMBLY:HEAD RESTRAINT Complaints

#11594765 — June 17, 2024 — The contact owns a 2013 Dodge Grand Caravan. The contact stated that while the vehicle was parked, the front driver's...

#11593403 — June 10, 2024 — The contact owns a 2013 Dodge Grand Caravan. The contact stated while driving 35 MPH, the passenger's side active hea...

#11573074 — February 21, 2024 — The contact owns a 2013 Dodge Caravan. The contact stated that while his wife was driving 30 MPH, the headrest inadve...

Recent Complaints for the 2013 DODGE GRAND CARAVAN

#11713694 — ELECTRICAL SYSTEM — January 27, 2026 — After turning the key on, van started and then turned off. Van was restarted and drove normally for awhile. Whil...

#11710637 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR — January 13, 2026 — The contact owns a 2013 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle jol...

#11710637 — POWER TRAIN — January 13, 2026 — The contact owns a 2013 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle jol...

#11709660 — ENGINE — January 8, 2026 — The contact owns a 2013 Dodge Grand Caravan. The contact stated that the vehicle was taken to the local dealer, who r...

#11703336 — SEATS — December 5, 2025 — 2013 Dodge Grand Caravan. Driver active headrest deployed without warning while sitting in garage and unoccupied. The...