NHTSA Complaint #11592144 — 2019 KIA OPTIMA

Subject: Complaint Regarding Excessive Oil Consumption and Engine Hesitation in 2019 Kia Optima SX To Whom It May Concern, I am writing to formally lodge a complaint regarding my 2019 Kia Optima SX. Despite meticulous maintenance and care, I have been experiencing significant issues with the vehicle that are concerning, especially considering its relatively low mileage of only 107,000 miles. The primary issues are as follows: 1.Excessive Oil Consumption: My Kia Optima SX has been burning an excessive amount of oil, necessitating frequent top-offs well before the recommended oil change intervals. This is not only inconvenient but also raises serious concerns about the long-term health and reliability of the engine. 2.Engine Hesitation: The vehicle exhibits extreme hesitation during acceleration. This hesitation occurs sporadically, making it difficult to anticipate and presenting a potential safety hazard, especially when merging onto highways or attempting to overtake other vehicles. These issues are unacceptable for a vehicle with such low mileage and are not in line with the quality and reliability I expected when purchasing a Kia. Given the prevalence of similar complaints from other owners of the same model, it is evident that these are not isolated incidents but potentially indicative of broader manufacturing or design flaws. I urge the National Highway Traffic Safety Administration (NHTSA) to investigate these issues thoroughly. Owners of the 2019 Kia Optima SX should not have to endure such significant and potentially dangerous problems with their vehicles. Thank you for your attention to this matter. I look forward to your prompt action and response.