NHTSA Complaint #11591924 — 2020 FORD ESCAPE POWER TRAIN

Complaint Details

ODI Number	11591924
Vehicle	2020 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	June 1, 2024
Date Filed	June 1, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

The transmission of the car makes a loud rattling noise only on cold starts, almost sounds like metal is rubbing together. Car has 63K miles, and drives fine but will make rattling noise at cold start, typically around 1.3K RPM. Once the car has ran for a bit in idle, the RPM drops to around 1K and the noise subsides. There are no warning lamps and the vehicles has not been inspected. I am unaware how my safety could be at risk, the problem seems to only be during the cold start for now. This problem has been reported by the NHTSA in SSM 49411, but I wanted to notify that I have had a similar issue with the same vehicle.

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