NHTSA Complaint #11591196 — 2016 HONDA PILOT

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number 11591196
Vehicle 2016 HONDA PILOT
Component STRUCTURE
Date of Incident
Date Filed
Mileage 98,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

The contact owns a 2016 Honda Pilot. The contact stated that while driving at 35 MPH, the roof railing trim detached from the vehicle. The contact recovered the trim from the roadway. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed the contact that the replacement was not covered. The vehicle was not repaired. The contact stated that the failure was related to Technical Service Bulletin: 18-040. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 98,000.

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