NHTSA Complaint #11590815 — 2020 HYUNDAI ELANTRA

ENGINE issue reported to NHTSA

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Fire

Complaint Details

ODI Number 11590815
Vehicle 2020 HYUNDAI ELANTRA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

On [XXX} 2023, [XXX]. I was driving to work which is only 5 miles away. All my my dash lights came on. Next thing I know smoke, and fire started billowing out from under the hood. I started having a panic attack because the electrical system died and I could get out of the car. I then realized all I had to do was open the door handle. I called 911 and the police and fire department came and put the fire out. The entire under the hood was burned and some windows cracked from the heat. It was a scary ordeal. Im not sure what cause the engine to catch fire. I filed a report with the police and the car was towed. My insurance came and towed it to do an evaluation. They deemed it a total loss and blamed the engine. There was a recall on my engine for fires and state farm documented it in my loss report. I'm not sure who to go after for this because I had the car for 10 months, put $4000 down. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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