NHTSA Complaint #11712310 — 2020 HYUNDAI ELANTRA

Vehicle has ongoing issues with headlights prior to purchasing, they claim to have repaired & satisfied recall, however, they replaced headlights with the same faulty part the replacement lights are the same, with same issues, no high beams they have a steel rod operating a plastic gear that operates a shutter to dim & operates high beam. The problem is with the heat of halogens the rod gets hot and melts the gear connection rendering the shutter inoperable so as it is , we get a year and a half out of them then they are junk. Dealer cost is 900 dollars each just for 1 light. If dealership installs 2000 dollars. The issue is, they didn't reengineer the unit! Just keep selling faulty parts! There is no way we should have to go through this every year and a half. So we're going around with no high beams ( I'm including all owners) many complaints. Foremost, it's an obvious safety concern! I've been to Bergstrom Hyundai 3 times called corporate HQ no results. In addition, the bulbs constantly burn out. I may get 4 months out of them before replacement is needed 40 dollars each suggesting a electric current surge issue idk for sure. In closing, the manufacturer must redesign the units. They should last the lifetime of the vehicle ( not the bulbs obviously). The high beam operation system. They need a push to motivate them to correct safety concern thank you!