2020 HYUNDAI ELANTRA — Problems, Recalls & Safety Data

The contact owns a 2020 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 21V301000 (ENGINE). While driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle was pulled over to the side of the road. The vehicle was towed to the residence. The contact then towed the vehicle to the dealer, where it was diagnosed with piston oil rings failure, and it was determined that the engine needed to be replaced. The dealer informed the contact that the manufacturer had refused to honor the recall repair. The vehicle remained at the dealer unrepaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

My car just lost all power and stopped on the side of the road after making a weird noise under the hood

The manufacturer's Executive Case Management has ceased communication after verifying a total headlight failure. Despite providing evidence that the vehicle is grounded 150+ miles from home during a snowstorm, Hyundai is refusing to authorize the remedy outlined in TSB 20-BE-004H. This non-responsiveness to a verified safety hazard (Invoice #XXX) is actively endangering the driver and the public. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The headlights still cannot be used on high beam as the lights strobe when used. This was complaint was previously submitted with the same Vin#. This is dangerous for driver and others, including oncoming traffic. The local Hyundai dealer said it is would be $200+ for them to diagnostic and if they fixed it, the diagnostic fee would be credited toward the repair. How can this not be coved under a recall when it is clearly a safety issue and many mentions on line with others having the same problem? The vin.# says there are no open recalls. How can I get this covered on my car that is the same model and year as others with the same problem. I see a couple service bulletin's and would like to know if any apply. Please respond with any help or suggestions on this matter as I need help from the NHTSA to get Hyundai to fix it. I am happy to send a video for proof. I look forward to your reply. Thank you very much!

The headlights still cannot be used on high beam as the lights strobe when used. This was complaint was previously submitted with the same Vin#. This is dangerous for driver and others, including oncoming traffic. The local Hyundai dealer said it is would be $200+ for them to diagnostic and if they fixed it, the diagnostic fee would be credited toward the repair. How can this not be coved under a recall when it is clearly a safety issue and many mentions on line with others having the same problem? The vin.# says there are no open recalls. How can I get this covered on my car that is the same model and year as others with the same problem. I see a couple service bulletin's and would like to know if any apply. Please respond with any help or suggestions on this matter as I need help from the NHTSA to get Hyundai to fix it. I am happy to send a video for proof. I look forward to your reply. Thank you very much!